Remote & Smart Hands in Spain
On-demand hands in the hall: reboots, swaps, cable changes, visual checks and evidence back to you in minutes. delivered in Spain by engineers who work to the standards, safety regime and documentation expectations of this market. Mobilisation from Madrid in 6 hours. Madrid has become one of Europe's fastest-growing colocation markets, with Marseille–Madrid fibre routes and new subsea landings pulling capacity south. Spanish-language site crews are the norm outside hyperscale campuses.
- Mobilisation
- 6 hours
- Hubs
- Madrid · Barcelona
- Region
- Iberia
- Mains supply
- 230/400 V, 50 Hz
- On-site languages
- Spanish (native), English
- Local entity
- Field hubs and partners
The Spain market
Madrid has become one of Europe's fastest-growing colocation markets, with Marseille–Madrid fibre routes and new subsea landings pulling capacity south. Spanish-language site crews are the norm outside hyperscale campuses.
We mobilise from Madrid and Barcelona with a target of 6 hours to site. Madrid and Barcelona hubs give six-hour mobilisation on the peninsula. Balearic and Canary Islands work is scheduled, not on-call.
Our Spain footprint
- Madrid
- Barcelona
Madrid and Barcelona covered from the Lisbon hub with local engineers for repeat sites.
All 28 covered countriesLocal delivery
How we deliver remote & smart hands here
Remote hands in Spain is a response-time business. From Madrid, Barcelona we target 6-hour mobilisation, and the value is in doing the right thing first time rather than closing the ticket fast. Every intervention is photographed and reported back the same shift.
- Named engineer with site access, not an on-call pool discovering the facility on arrival
- Photo evidence before and after every intervention, attached to your ticket
- Console access, reboots, media swaps and cable moves performed to written instruction
- Escalation path agreed in advance, with a named contact and a defined decision threshold
- Intervention logged against your asset record, not only against ours
Standards and compliance in Spain
Work is signed off against the standards that actually apply here, not the ones our engineers are most familiar with. In Spain that means UNE-EN 50173 and UNE-EN 50174 as the primary reference, with iec 61935-1 certification as the test regime.
Site safety runs under RD 1215/1997 and RD 614/2001. We supply certificates before mobilisation rather than on request.
Standards applied on site
- UNE-EN 50173 and UNE-EN 50174 for cabling
- UNE-EN 50600 for facility design and operations
- REBT (Reglamento Electrotécnico para Baja Tensión) for electrical installation
- EU GDPR through the LOPDGDD, supervised by the AEPD
- ENS (Esquema Nacional de Seguridad) for public-sector tenants
- NIS2 through the Spanish implementation
Site access and safety
CAE documentation (coordinación de actividades empresariales) is routinely required before contractors enter Spanish sites. Allow time for the exchange.
- RD 1215/1997 and RD 614/2001 for equipment use and electrical risk
- Coordinación de actividades empresariales documentation before site entry
Related work
Remote & Smart Hands delivery cases
Iberia · 2024
Rolling customer deployments, Lisbon colocation
A standing delivery partnership absorbing customer deployment requests the provider's in-house team could not schedule, executed to the facility's own standard and paperwork.
Americas · 2025
SLA remote hands coverage for an MSP, US East
A permanent remote and smart hands service replacing a full-time on-site role, with photo-evidenced closure on every task and monthly SLA reporting.
Local questions
Working in Spain
Do you handle CAE documentation?
Yes. We supply the coordination paperwork Spanish operators require before site entry, including risk assessment, training records and insurance certificates.
Can you cover the Balearic or Canary Islands?
Yes, as scheduled mobilisation from Madrid with travel planned in. We quote these as planned projects rather than emergency response, and we say so up front.
Is on-site work done in Spanish?
Yes. Outside the large hyperscale campuses in Madrid, Spanish is the working language, and our engineers brief site staff in Spanish.
Elsewhere
Remote & Smart Hands in other markets
Same service, different standards. Pick the market you are building in.